Simply Great Service Desk Software

Service Desk Management software solutions for everything IT and beyond

Providing Service
Management Software
since 1994

20 years of experience has taught the people of Sunrise a lot of things, the most important is that people just want good software which does what it promises…. and this is what we aim to deliver, great software tailored to suit your needs.

We offer a range of highly tailor-able Service Desk Management Software solutions to help you better manage not only your IT and Customer Service Desks, but any departments which manage processes such as HR, Facilities and beyond.

'Sostenuto' our platform

Each of our products are built using our highly flexible Service Management platform – Sostenuto.
100% configurable, the Sostenuto platform ensures that no matter which product you select you will be getting the best foundation on which to manage your Service Desk.

Read the latest independent report on Sostenuto

Read the Report

Any device, any location, any time

Our fantastic Mobile feature gives you the freedom to take your Service Desk Management software with you wherever you go, regardless of your location, the device you choose to take with you, or the time of day you need to access it. It's always there – with no reduction in service and the processes you can access.

Learn more

Challenge, motivate and reward

Introducing one of our latest features, Gamification.

A modern concept designed to engage, motivate and reward your Service Desk staff. Earn badges for great customer service, compete in challenges against peers, and level-up to show everyone your support prowess. This great new feature is available across our range of Service Desk Management Software.

Read More

What do our customers say?