September 2012 - Sunrise Software

Team Q&A: Charlie Pusey – Service Desk Manager

Meet Charlie Pusey, Manager of our Customer Service Desk Describe your job at Sunrise in 50 words “I run the Sunrise Service Desk, managing performance to provide a consistent, friendly service to our customers. No two days are the same, and every day brings with it...
Sunrise Software User Group: 25th September 2012

Sunrise Software User Group: 25th September 2012

Yesterday, at Sheffield International Venues’ (SIV) Ponds Forge International Sports Centre, some of our customers joined us for the second User Group of the year. An ideal opportunity for users to network, ask burning questions about Sostenuto and learn more about...

Team Q&A: Heather Parsons – Facilities Manager

Meet Heather Parsons, Facilities Manager at Sunrise Software Describe your job at Sunrise in 50 words “I am the first point of contact at Sunrise, making sure that all visitors are greeted in a warm and friendly way. Be it a client, delivery driver, or telemarketing...
Webinar Notes: Wallboard for Internal & External Support

Webinar Notes: Wallboard for Internal & External Support

Sunrise Wallboard is a fully-configurable data display tool, which allows you to visually benchmark all of your critical Service Desk and business data in one place. See a real-time snapshot of your KPIs 40 different visualisations Browser-based, compatible with...