February 2020 - Sunrise Software
What is ITSM Automation and What Can it Do for You?

What is ITSM Automation and What Can it Do for You?

Completing manual, repetitive tasks is a huge burden for IT service desks. It hinders efficiency, consumes a massive amount of time, and causes errors that must be identified, reported, and fixed. According to research, the average IT department spends an incredible...