There’s been much said about the pros and cons of Cloud, but many are saying that 2013 is the year Cloud will become more commonplace in business: expect a major shake-up of its usage. Whether you choose to migrate some or all of your services is a judgement call on what’s right for your business.
A fairly substantial 43% of our customers said that they had already migrated some applications over to The Cloud, and it seems that ITSM, at least, is taking a more relaxed approach to its previous fears about data security.
Choosing the right provider for any Cloud service should be a primary factor in your decision, as they can allay any of your fears. Datacentres are benchmarked like any other industry: look for the SSAE-16 compliance mark and you know you can rest easy in their hands. Highly restricted access, smart fire-prevention technology that senses temperature and a 99.99% uptime rate are ‘must-have’ features.
Discover more about moving your Service Desk to The Cloud by downloading our datasheet: SaaS Cloud Datasheet Jan 2013