We were fortunate to meet with some very interesting people and learn about their projects in an intimate and sophisticated manner. From speaking with the attendees, it was clear that when operating a global HR case management function, a flexible solution that allows HR teams to adhere to any country’s HR legislation was key. While the company may operationally work within the same solution, each country will have their own rules and ways of working that needs to be reflected in any HR Case Management solution they use.
Another key takeaway from the event was realising the growing need for HR Case Management systems to help with tracking trends of information in the employee query and case management data. Tracking trends are so important as HR teams can utilise the valuable data gathered and build proactive campaigns to employees informing them on areas such as Social Media conduct – thereby helping employees understand the rules in the organisation and also reducing Social Media abuse cases fed through the HR.
An example of HR Case Management
Overall, the event was a success and we look forward to the opportunity to meet with the delegates soon and help them on their HR Case Management journeys.