Mobile Support

Mobile working is a popular practice at the moment, yet relatively new for many support teams. However, dealing with transient staff is a familiar challenge for some organisations. Here we look at three case studies which may help us get to grips with the support of remote workers.

It’s a lovely idea of course, letting staff work from any location, and the practice is on the rise as organisations come to realise the improvements to staff morale that can result from flexible working…

Read the full article here. It describes three case studies of Sunrise customers and how they deal with mobile support.

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