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April Newsletter Survey Results

April Newsletter Survey Results

Just over half of all survey respondents (55%) stated that reducing costs was their primary goal. Last month’s hilight customer survey explored IT budgets – their impact on the business, quality of service, expectations of future budgets, etc. The results Of those for... Read More
Business value Vs compliance

Business value Vs compliance

IT professionals at Sunrise software’s Customer Conference say that compliance is unimportant compared to the need for IT to align with business aims. 55 per cent state that compliance is not an important challenge Helpdesk needs to become proactive according to 83... Read More
Hardware out, services in

Hardware out, services in

Picking through recent news events, James West finds that moves by IBM and HP show a market desperately trying to keep up with rising demand for IT services. The IT proverb no one ever got fired for buying IBM has taken an ironic twist in the last few weeks, with... Read More
Survey on the IT sector in 2005

Survey on the IT sector in 2005

Security and customer service are the focus for IT staff, while web services are universally predicted to gain even further importance in 2005. With the new year approaching, Sunrise Software conducted a survey on issues IT managers found important in 2004 and asked... Read More

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