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The truth about ITIL

The truth about ITIL

“There’s something very disquieting happening in the IT Service Management arena. During the past few years I’ve watched with concern as a number of mistaken beliefs around the IT infrastructure library (ITIL) have taken root and proliferated. Now, fuelled by a... Read More
Success for Sunrise at HITSS 2004

Success for Sunrise at HITSS 2004

This year’s Helpdesk & IT Support Show, Europe’s biggest event dedicated to helpdesk and support, was a runaway success for Sunrise. The popular event, which ran from the 27-29 April in London, attracted a record number of both visitors and exhibitors – and... Read More
Sunrise launches Chameleon at HITSS

Sunrise launches Chameleon at HITSS

Sunrise has announced the release of Chameleon, a new HTML-based interface to enhance end-users’ experience of Sostenuto ITSM. Sostenuto ITSM, Sunrise’s pure browser-based solution, has been widely acclaimed in the industry as a ‘completely new concept in IT Service... Read More

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