Team Q&A: Charlie Pusey – Service Desk Manager
Meet Charlie Pusey, Manager of our Customer Service Desk

Describe your job at Sunrise in 50 words

“I run the Sunrise Service Desk, managing performance to provide a consistent, friendly service to our customers. No two days are the same, and every day brings with it the opportunity to learn something new or look to improve areas that will benefit our customers….is that fifty words yet?”

What was your first ever job?

“I was a barman”

What was the last film you watched?

“I think it was Spirited Away”

What music is currently on your car stereo?

Literally everything – a complete mix!”

Tell us something we’d never guess about you…

“I’ve played Hammersmith Apollo in front of 6,000 people”

Where is the best place you’ve ever visited?

“It’s a toss-up between China and Croatia”

Tea or coffee?

“Tea unless it’s real ground coffee”

How would your other half describe you in 3 words?

“My wife would say, ‘Annoying as hell!’”

What is the first thing you think when you wake up?

“Why is the cat licking my face?”

Do you have a claim to fame?

“See question 5!”

What do you enjoy most about working at Sunrise?

“The variety and the people”