Welcome to the World of Sunrise!

My name is Simon SOS and this is my friend, Socorro.

Together we are here to help.

We live in the World of Sunrise and we know all there is to know about Service Desk software, so we’ll be here to share that knowledge with you, plus you can discover a lot more about the World of Sunrise itself.

We’ll be adding photos, industry analysis, insight into our events and webinars, and even interviews with the team that work here so you can get to know them a little better.

It’s an exciting month here as everyone is busy with customer projects and events, so they’ll certainly be lots to write about. Here’s a little taster of what’s to come on the blog:

Event Notes

Team Q&As

Industry Analysis

‘Ask Simon SOS’ Monthly Service Desk Surgery

Hot Topics

….and much more!

We’ll have lots more to add every day throughout the month but we’re keen to cover what you readers want to know, so if you have a hot topic you’d like one of our experts to cover, drop us an email.

Also, I’ll be having my own column once a month, ‘Ask Simon SOS’, where Socorro and I will be solving problems and challenges. If there’s anything you’d like me to answer in this column, please drop me an email and we’ll try our best to help you.

We look forward to hearing from you and we’ll be here again tomorrow!

Goodbye for now,

Simon and Socorro.