by RevM Admin | Jun 8, 2010 | Blog, IT Service Management
In many organisations there are some technology systems which are not managed by the main I.T. team. Often these are small, specialist systems which are looked after by the departments which own them. The reasons for having this type of arrangement are usually...
by RevM Admin | May 12, 2010 | Blog, IT Service Management
How important is IT training for other departments? I was having a discussion with a senior (non-technical) colleague last week about a potential new IT requirement and we came to the issue of hardware. He asked me how much the server would cost (it would come out of...
by RevM Admin | Apr 20, 2010 | Blog, IT Service Management
Why are the elections so important to IT and shared services? With the election campaigning in full swing, it’s interesting to consider how this affects IT. All the political parties are talking about efficiencies (which effectively means the same as budget cuts) and...
by RevM Admin | Mar 9, 2010 | Blog, IT Service Management
Anna Codrea-Rado published an article in the Guardian recently which suggested that all degree courses should have an IT element, so that graduates leave university with basic IT skills as well as a degree. This seems like a no-brainer to me, but why limit it to...
by RevM Admin | Mar 1, 2010 | Blog, IT Service Management
The influence of psychology in IT One of the things I’ve been interested in for a while is psychology, and, in particular, the various theories of personality. This may not seem to be have an obvious application for an IT Director, but there are a couple of scenarios,...
by RevM Admin | Feb 17, 2010 | Blog, IT Service Management
It’s my guess that in most organisations, IT Directors – or CIOs, or Heads of IT; the term is largely interchangeable, generally speaking – report to the Finance Director. I’m sure that there may be some exceptions, but in my experience IT has always been part of the...