Law & Professional Services - IT Service Management - Sunrise

ITSM Software for Law Firms & Professional Services

Case studies

farrer & co
trowers & hamlins
womble bond dickinson
boyes turner

Flexible and efficient

Law firms’ IT departments face the challenge of servicing organisational IT demands from partners and co-workers across the board. A flexible and efficient IT Service Management software platform can support the organisation during times of organic growth and merger, as the technological demands of co-workers and customers advance and even as budgets are restricted.

Sunrise ITSM service desk software enables Law firms and other professional service providers to deliver a proactive, innovative and digitally-aware environment that is underpinned by flexible and efficient practices. Budget constraints are a reality for many and Sunrise ITSM is proven to deliver outstanding value.

  • Self-Service has been seen to successfully divert 70%+ of calls
  • Automation by astute use of workflow is a proven means to deliver more for less
  • Shared services models also support cost-savings when appropriate
  • SaaS or on-premise installations available
  • Multiple-department, non-IT helpdesks are configurable

Law firms have used Sunrise ITSM for their in-house and Shared Service Desks for many years: just a few of them are listed here.

Got a question about Sunrise Software?