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The dangers of managing your HR queries in spreadsheets…

The dangers of managing your HR queries in spreadsheets…

One of the biggest surprises we at Sunrise have had this year, is the number of organisations that still put their employee cases and queries, and their faith, in the humble spreadsheet.  Now, please do not get me wrong, I love a good spreadsheet and I really see the...

The benefits of introducing a service desk approach to HR

The benefits of introducing a service desk approach to HR

In our previous blog, A service desk approach to managing HR queries, we introduced the concept of introducing a service desk approach to HR departments. But why should HR teams look to introduce another system into their departments – isn’t it just another system to...

A Service Desk Approach to Managing HR Queries

A Service Desk Approach to Managing HR Queries

‘How much holiday do I have remaining?’, ‘When do I need to submit my MAT-1B form?’, ‘I have an issue with absence in my team, what can I do?’ these questions are likely to be very familiar to those working in an HR team – but how do you track and manage all of these...

HR Technology Forum 2016, London – Round Up

HR Technology Forum 2016, London – Round Up

We were delighted to take part in the HR Technology Forum event in London last week. It was a really exciting event for both Sunrise and the delegates, giving us a unique way to engage with our potential customers and learn more about their requirements face to face....

Make Use Of The Internet – The Right Way

Make Use Of The Internet – The Right Way

What percentage of your life is spent online? According to a research report by watchdog Ofcom, an “average adult spends more than 20 hours online a week” – that is around 2.9 hours per day (which also includes time spent online at work). It also points out that the...

The 2016 Service Management Agenda

The 2016 Service Management Agenda

As businesses gear up for 2016, we believe it’s the ideal time to adapt the latest developments in Service Management to start the New Year. Geoff Rees, Director for Business Services and Sales, and Dean Coleman, Head of Service Delivery, share their views on the...