Measuring and tracking real-time data
Businesses require real-time information with which to make critical decisions, to become more agile and be aware of the indicators that signify success or failure.
Wading through masses of data can be confusing and time consuming unless the information is presented in a manner which is easily understood and easily actioned.
The Service Desk is no exception and over time a wide variety of important Key Performance Indicators (KPIs) have evolved based on industry best practices such as ITIL®.
The datasheet includes:
- An overview of Wallboard
- What’s included
- The benefits of using Wallboard