Building a Business Case for ITSM in the Cloud

Building A Business Case For ITSM In The Cloud – webinar hosted by the SDI
Archive recording June 2017

As the benefits of cloud-based ITSM solutions become realised by more and more organisations, are concerns about security, configurability and reliability evaporating?

This webinar hosted by the SDI, explores:

•Service desks key considerations when selecting an ITSM tool

•The benefits and challenges of real applications of cloud vs on-premise solutions

•What it would have to change for service desks to consider moving from on-premise to SaaS solutions

•The challenges of securing budget and resources for a new ITSM tool

View here!

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