Building A Business Case For ITSM In The Cloud – webinar hosted by the SDI
Archive recording June 2017
As the benefits of cloud-based ITSM solutions become realised by more and more organisations, are concerns about security, configurability and reliability evaporating?
This webinar hosted by the SDI, explores:
•Service desks key considerations when selecting an ITSM tool
•The benefits and challenges of real applications of cloud vs on-premise solutions
•What it would have to change for service desks to consider moving from on-premise to SaaS solutions
•The challenges of securing budget and resources for a new ITSM tool