Management Reporting Suite - Reporting Tools - Sunrise Software
ITSM management reporting suite

Management Reporting Suite

Gain valuable insight with immediate access to operational information, and key performance metrics or build your own and share commonly useful reports with others.

1. What Does It Do?

  • Monitor performance trends of your agents and teams over time
  • Graphically display information trended over a rolling 12 month period
  • Head off potential performance issues before they become problems
  • Export your data quickly to external reporting tools

2. Key User Benefits

  • Increased productivity
  • Extremely flexible

3. More Info

With constant demands from the business and the wider community, HR teams are under repeated pressure to provide various statistics and reports, whether this is in the form of Freedom of Information (FOI) requests or general ‘how are your team performing’ request from further up the management chain. Without the right reporting tools, these requests can be time-consuming and irksome to complete. This is where Sunrise HRCM can help.

Sunrise HRCM comes with hundreds of flexible, feature-rich report combinations, and if these do not give you quite what you are looking for, the integrated report builder ensures that you can build the specific reports you need as you need them.

All reports are available in a variety of formats including tabular, details and graphical ensuring there’s always a report for every occasion

With an integrated suite of reports, your HR Service Desk statistics are visible immediately, displaying both past performance and future trends. Whatever your reporting needs, the options are almost endless.

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