Service Provider Management - Supplier Performance - Sunrise Software

Service Provider Management

Maintain a complete view of all your supplier activities, what they supply and their overall performance, by tracking and tracing their contributions to the delivery of your service to your employees.

1. What Does It Do?

  • Consolidate your supplier details into a central location with secure access
  • Keep track of the important individuals within each supplier
  • Identify the assets provided by your key suppliers and their warranty status
  • Monitor underpinning contracts for all of your suppliers and track their performance over time

2. Key User Benefits

  • Improved supplier relationships
  • Increased productivity

3. More Info

Your HR Service Desk relies on the activities provided by external companies to ensure the smooth running of your employee services. Without a centralised system of record visibility of relationships with multiple service providers, and the cases they’re involved in, can be difficult. Sunrise HRCM allows you to track the details of each service provider and the underpinning contracts for the services they provide, including start and end dates, costs and any special terms and conditions.

With this increased visibility you’ll no longer wonder what the latest update will be. You can update service providers automatically via email, and they can even send updates directly to the case by simply replying via email. Pretty soon you’ll wonder how you ever managed before.

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