Service Desk

Empowering HR teams to provide service excellence

Optimising HR Service Delivery

Sunrise HRCM includes a range of services which are designed to optimise HR Service Delivery. Whether managing queries that relate to payroll, benefits, absence or one of the many other requests that are regularly received, these services will ensure that your HR or Shared Services team can fully manage all requests from cradle to grave.

What is included?

Sunrise HRCM includes the following service desk related services

We understand what makes a great Service Desk

We know all about Service Desks. Our own Service Desk team achieved customer satisfaction scores of over 96% in 2015. Need more proof that we know what makes a great Service Desk? Here’s what some of our customers say about ours.

  • Excellent service as usual, wish all companies had support teams like Sunrise

    Gaurav Kathuria, Canterbury Christchurch University

  • Great work and response! Always a quick response, and majority of the time, all my issues are resolved. In the event that it can't be - my request is added to an Enhancement list for further development. Never a headache to log a query or fault!

    Ryan Holmes, Softcat

  • You guys have one of the best Service Desks I have ever had the pleasure of dealing with.

    Andrew Mitchell, RPMI

Some of our customers 

Here are just some of our customers currently using Sunrise

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