Supplier Contract Management
Managing thousands of contracts spanning hundreds of partners and suppliers can be a time-consuming process. Manage your contracts centrally and link them with suppliers and the services or equipment they provide.
1. What Does It Do?
- Consolidate multiple contract sources into a central system of record
- Track contract start and end dates, licence details, costs and special terms
- Define the process of internal and legal review of each contract state such as suspension, termination and expiration
- Receive automatic notifications of contract deadlines, and keep on top of contract negotiations
- Tie contracts to suppliers and the IT services and equipment they provide
2. Key User Benefits
- Visibility of all active supplier contracts
- Never miss a contract renewal again
- Drive down contract costs by reporting on past supplier performance
3. More Info
Managing thousands of contracts spanning hundreds of partners and suppliers can be a time consuming process, especially when they’re spread over multiple spreadsheets or systems. Sunrise IT Service Management allows you to manage your contracts easily and efficiently in a central location, tying them to suppliers and the services or equipment they provide.
With Sunrise IT Service Management you can keep on top of the critical workload of contract negotiations, and banish the myriad of spreadsheets containing approved suppliers and their contracts. You’ll receive plenty of early warning for expiring contracts, be able to share details of contract discussions, as well as report on supplier performance over time.
Sunrise IT Service Management helps you reveal wasted investments on licences that are no longer used, and to renegotiate ineffective contract terms. You’ll never be left wondering which supplier supports which hardware and software and under which contract.
What Our Customers Say
"Sunrise has been transformational in how we are now working and the data that we are able to capture and use."
"We saw that Sunrise’s employees are really enthusiastic about the company and hugely experienced. That made our decision very straightforward - Sunrise is just the right partner for us. Adopting the SaaS model means we don’t have to worry about release cycles or server management either, as it’s all managed by Sunrise."
"As with the entire NHS, we have a focus on efficiency, and Sunrise enables us to automate many of our processes, giving staff time to handle more complex, more challenging jobs where they can really add value."
"We have the ability to customise the platform for different areas of the university and have removed the need for a multitude of platforms from multiple providers."
"It’s all there at your fingertips with Sunrise. When we showed Sunrise ITSM to the rest of the team, it was a case of ‘when can we have it?'"
"Flexibility, scalability, customisation and speed of implementation were paramount to us. Sunrise ITSM enabled us to improve and alter the way in which we logged and managed queries through to resolution, with a clean and simple user interface that staff could quickly and easily get to grips with."
"The relationship we have with Sunrise feels more like a partnership than a client / supplier dynamic. They have always responded to our feedback 100%, and gone out of their way to support us in our ISO/IEC 20000 undertaking."
"Thanks to Sunrise and ITIL we’re confident that we can deliver the service our customers require and better understand and respond to their changing needs, in a more digitally-driven world. "
"The implementation of Sunrise has enabled us to streamline our processes, improve the management of daily operations and provide a fully accountable service to our customers. The adaptability of Sunrise has enabled us to fully customise Incident Management across several teams to ensure that all bespoke requirements are delivered."