Resource planning software at your fingertips…
Successful delivery of projects, programmes and tasks – be they ‘internal’ or client focused – requires much planning, visibility and awareness. This means having a handle on the availability and schedules of the necessary resources that can be brought to bear. Sunrise’s IT Resource Planner provides an easy to use and comprehensive toolkit for viewing and scheduling resources, with multiple views being available.
Resource planner visualisations
The resource planner provides two different visualisations:
- It gives a calendar view, which shows all schedule records in a calendar format including Incidents, Problems, Changes, Projects and Tasks with daily, weekly and monthly views.
- It also has a scheduler view, which enables you to schedule records against not just a record itself but also against a specific user or team via simple drag and drop functionality to give a visualisation of your current resources and their schedule.
What Our Customers Say
"Sunrise has been transformational in how we are now working and the data that we are able to capture and use."
"We saw that Sunrise’s employees are really enthusiastic about the company and hugely experienced. That made our decision very straightforward - Sunrise is just the right partner for us. Adopting the SaaS model means we don’t have to worry about release cycles or server management either, as it’s all managed by Sunrise."
"As with the entire NHS, we have a focus on efficiency, and Sunrise enables us to automate many of our processes, giving staff time to handle more complex, more challenging jobs where they can really add value."
"We have the ability to customise the platform for different areas of the university and have removed the need for a multitude of platforms from multiple providers."
"Flexibility, scalability, customisation and speed of implementation were paramount to us. Sunrise ITSM enabled us to improve and alter the way in which we logged and managed queries through to resolution, with a clean and simple user interface that staff could quickly and easily get to grips with."
"The relationship we have with Sunrise feels more like a partnership than a client / supplier dynamic. They have always responded to our feedback 100%, and gone out of their way to support us in our ISO/IEC 20000 undertaking."
"Thanks to Sunrise and ITIL we’re confident that we can deliver the service our customers require and better understand and respond to their changing needs, in a more digitally-driven world. "
"For us Sunrise were the clear choice. The system has a broad range of features and functions and it was the most cost effective answer to our needs."
"We’ve been using Sunrise for nearly three years, without any failures, giving us reassurance and allowing us to focus on supporting the work of the council, its staff and councillors. We particularly like the ease of use, and the intuitive interface that we’ve been able to customise to meet our needs in every area."
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