Domains
Consolidate contracted web domains and store them in a centralised location.
1. What Does It Do?
- Track the details of all domain registrars
- Automated notifications of expiring domains
- Tie domains to their underlying customer contracts
- Monitor domain costs over time
- Associate the physical servers hosting the domain
2. Key User Benefits
- Keep on top of domain renewal and costs
- Improved vision of all customer information
3. More Info
With the advent of the internet, technology service providers often manage hundreds or thousands of web domains, all corresponding to different customer contracts, registered with different internet registrars, and all having different renewal dates and costs.
Sunrise Service Management consolidates the details of these web domains into a single centralised location allowing you to track the customer contracts that the domain relates to, who the domain is registered with, when it expires and how much it will cost to renew. Sunrise Service Management provides automated notification of any domains due to expire, including what the renewal options are should they still be required.
Consolidate information about the domains you host within a single, easy to use, centralised store and gain a complete vision of all customer information.
What Our Customers Say
"We saw that Sunrise’s employees are really enthusiastic about the company and hugely experienced. That made our decision very straightforward - Sunrise is just the right partner for us. Adopting the SaaS model means we don’t have to worry about release cycles or server management either, as it’s all managed by Sunrise."
"Thanks to Sunrise ITSM SaaS we are now aligned to ITIL and can push this approach through the entire business. Not only have we improved how we handle our workload, but we can demonstrate our success through more detailed, business-focused reporting."
"Sunrise really is configurable, flexible and cost-effective, giving us the ability to make continuous improvements so support is as seamless for users as possible."
"As with the entire NHS, we have a focus on efficiency, and Sunrise enables us to automate many of our processes, giving staff time to handle more complex, more challenging jobs where they can really add value."
"We have the ability to customise the platform for different areas of the university and have removed the need for a multitude of platforms from multiple providers."
"It’s all there at your fingertips with Sunrise. When we showed Sunrise ITSM to the rest of the team, it was a case of ‘when can we have it?'"
"Sunrise works perfectly for us, it’s a fantastic piece of software – a value-add for our business."
"Flexibility, scalability, customisation and speed of implementation were paramount to us. Sunrise ITSM enabled us to improve and alter the way in which we logged and managed queries through to resolution, with a clean and simple user interface that staff could quickly and easily get to grips with."
"Sunrise has the right combination of cost, a user-friendly interface and functionality, alongside the web-based, cross platform accessibility, which enables the teams to login to the platform via mobile devices such as tablets and smartphones. This combination sets Sunrise ITSM apart from the competitive offerings that we reviewed."
