New subscription pricing model from Sunrise

News Release

New commercial offering is designed to help organisations budget for ITIL in a recession

CHESSINGTON, November 27, 2008 – Sunrise Software, a leading independent provider of IT Service Management (ITSM) solutions, today announced a new subscription pricing model designed to help organisations budget for ITIL in a tougher economic climate. The offering combines the benefits of on-premise, hosted software and Software as a Service (SaaS) models for Sunrise’s range of ITSM/ITIL software solutions. The introduction of Sunrise Software’s subscription pricing model means that although customers will rent the appropriate software, it will remain hosted and maintained at the customer site.

Under the terms of Sunrise Software’s new subscription pricing model, customers can benefit from the lower capital expenditure of a SaaS model, but still enjoy the complete control and configurability of an on-premise model. There is just one upfront payment for project and training costs, followed by an annual subscription to the software.

Tom Weston, Chairman of Sunrise Software, commented: “We believe this new pricing model represents a particularly attractive package for those organisations under pressure to improve their IT cost/performance ratio. With the new subscription model, it is now even easier for potential customers to reap the rewards of ITIL, without having to compromise on functionality and flexibility to meet stringent cost requirements.”

Sunrise offers a range of Service Management software solutions to meet different requirement levels, ranging from a conventional call logging system, to a fully ITIL compatible service management solution. Sunrise Software’s flagship product, Sostenuto ITSM, is an advanced, browser-based IT service management solution which offers a fully integrated ITIL package, featuring pre-built processes for every ITIL discipline. Click here to find out more.

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