Sunrise offers training to complement ITSM

News Release

Sunrise offers training to complement ITSM software

Sunrise has announced that due to the market demand for its ITIL software solution, Sostenuto, it is complementing the offering with a range of training courses covering ITIL and Prince2 methodologies.

Sunrise Software has teamed up with FGI, a specialist provider of training and consultancy which is dedicated to providing the highest quality training in IT Service Management and Project Management at the best value for money. Accessed via Sunrise Software’s website ITSM and project management professionals can click through to view the selection of accredited courses for practitioners of varying ability at multiple sites around the UK.

Tom Weston, executive chairman of Sunrise Software, said: “Working with our broad base of customers, it became apparent that many were looking for authoritative advice on where to get the highest standard of training.” He continued: “As we strive to deliver the best service to our customers, we chose to join forces with FGI due to the expertise of its trainers, its excellent success rate and reputation as experts in the field.”

Sunrise Software’s Sostenuto ITSM solution helps organisations achieve best practice in service delivery by introducing a proactive service desk, service level agreements and helping organisations keep track of their IT assets. Best practice ITIL processes are pre-built in Sostenuto for quick and easy implementation, but because of the system’s modern design they can be further configured to suit an organisation’s individual requirements.

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