2013: Service Desk & IT Support Show - Sunrise Software

News Release

Sunrise Software showcases latest addition to Sostenuto portfolio at Service Desk & IT Support Show (SITS13)

Chessington, 11 April, 2013 – UK-headquartered service management company Sunrise Software will showcase the latest addition to the company’s flagship product portfolio Sostenuto on stand 200 at this year’s Service Desk & IT Support Show (SITS13) between 23rd-24th April at Earl’s Court in London. Visitors to the event will have an exclusive preview of Sostenuto 4.5 ahead of its official launch and general availability in June 2013. Sunrise Software’s latest innovation offers Service Desk Managers a series of advanced features including a brand new User Interface (UI) that connects via the Internet to any device at any location and gamification functionality to improve and reward exceptional team performance.

Another major highlight is Sunrise Software’s ‘Five a Day’ approach to maximising the performance of today’s Service Desk environment. Speaker sessions, running every 30 minutes between 10am and 4pm each day of the show, will outline how to apply the company’s proven five-step methodology that promises to improve productivity, boost team morale and save costs. The elements within ‘Five a Day’ include:

  • Service Management excellence in the Cloud
  • Any device, Any location
  • Gamify your Service Desk
  • Wallboards, Dashboards and Wizards
  • Service and Process Management beyond the IT Department

Attendees of these sessions and visitors booking a one-to-one meeting with Sunrise Software will also have the opportunity to enter a prize draw and win a Nikon Compact Digital Camera Coolpix L820.

In addition, Sunrise Software is pleased to welcome Scott Fletcher, ANS Group Chairman and Founder to this year’s event. A customer of Sunrise Software for several years, Mr Fletcher is presenting “Why stop at IT? The true power of ITSM” in the conference that runs alongside the main exhibition area at 11.40am on 23rd April in Seminar Theatre 2.

Geoff Rees, Sales Director of Sunrise Software, commented: “The Service Desk & IT Support Show is the most exciting event in this industry. It brings together the latest technology and thinking all in one place. For Sunrise it provides us with a wonderful opportunity to demonstrate our commitment to innovation and product development. We look forward to welcoming existing customers and partners and to inspire new visitors to our stand. Our goal is to share Sunrise’s vision in how the Service Desk and IT Service Management community can continue to positively evolve and provide ever improving service and function.”

For more information on Sunrise Software, its products, services and customers, please visit www.sunrisesoftware.com


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