You searched for customer service - Page 20 of 56 - Sunrise Software ITSM

Blog Posts

Latest blog posts

Managed Service Provider Case Study: ANS Group

Managed Service Provider Case Study: ANS Group

ANS Group was founded in 1996 and has grown to become an award-winning cloud expert with offices in Manchester and London. The company has experienced 80% year on year growth since 2009. Instrumental in this growth has been the organisation’s investment in...
Ginsters new Self-Service desk from Sunrise

Ginsters new Self-Service desk from Sunrise

News Release Leading brand in pastry market uses Sunrise Sostenuto IT Service Management solution to support over 2000 employees nationwide Chessington, 3rd October 2012 – UK-headquartered Service Management company Sunrise Software today announces that...
White Paper: Evolution of the Service Desk

White Paper: Evolution of the Service Desk

From Helpdesk to Service Desk, this white paper looks at the evolution of the Service Desk Gartner analysts are predicting that by the year 2015, due to the wave of new Software-as-a-Service (SaaS) applications owned by departments and business owners, “…35% of...

How to Improve Customer Satisfaction

The right helpdesk software for your customer service management endeavours can go a long way to improving customer satisfaction. In turn, customer service teams and businesses will benefit from enhanced systems in place. We’ve all heard the mantra “the customer is...