Measuring and tracking real-time data Businesses require real-time information with which to make critical decisions, to become more agile and be aware of the indicators that signify success or failure. Wading through masses of data can be confusing and time consuming...
News Release IT service management and self-service boost efficiency and customer service for one of the Channel Island’s largest employers Chessington, 18 April 2012 – UK-headquartered service management company Sunrise Software has today announced that The...
Established in 1919, The Channel Islands Co-operative Society (CICS) is a retail business dedicated to the principle of co-operative trade, returning profit to shareholders in respect to their purchases and where all members have an equal vote on Society...
Geoff Rees talks to Business Computing World on the big question hanging over the head of most CTOs, CIOs and IT managers – whether they should move their business processes into the cloud. The big question hanging over the head of most CTOs, CIOs and IT managers is...
News Release Sunrise Software Heads to the Cloud with new cloud-based service Sunrise Software today announced that its widely used browser based IT Service Management, Customer Service Management and Service Desk solutions are now available as cloud-based services....