Service Management Software For Your Business
Sunrise offers three distinct help desk software products, for IT Service Management (ITSM), IT Managed Service Providers (MSP & Shared Service desk) and HR employee service desk, all of which are powered by our own web-based platform. Each product is designed to meet specific organisational or departmental needs and is available SaaS or on- premise. All products are designed to be accessible on workstations, smartphones and tablets, with an attractive and intuitive interface.
Flexible, Configurable Products to Meet Your Needs
Our premium 5th Generation service management software tools have evolved from the helpdesk to Enterprise Service Management in the Cloud, designed to scale and deliver against changing business requirements. Sunrise’s applications have a huge amount of functionality and process already set up – once your data is populated these are ready to work. Most organisations want to personalise or further configure their software – this is almost limitlessly achievable on Sunrise’s highly adaptable platform. Available as a Software as a Service (SaaS) model on the IBM Cloud platform, or on premise, the choice of deployment is yours.
Sunrise Software is proud to be an IBM Business Partner, hosting its SaaS services on IBM Cloud, a world class cloud platform as a service (PaaS) developed by IBM.