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Curo housing ITSM case study

Case Study: Curo

Leading regional housing association Curo is focused on its mission of providing great homes to its customers across the South... Read more
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Case Study: Tendring District Council

Local authorities increasingly rely on technology to deliver effective and efficient services to their citizens and businesses. At the same... Read more
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Case Study: Utilita

When fast-track corporate growth is the aim, IT support is critical as is alignment to best practice. Utilita has been... Read more

Case Study: Aquila Heywood

Aquila Heywood Aquila Heywood’s service desk provides support for both external customers and its own employees, and receives an average of... Read more

Webinar: Self-Service Delivering your own ‘Amazon’ experience

Webinar: Self-Service, Delivering your own 'Amazon' experience and avoiding the pitfalls. Self-service is a key yet often challenging offering from the... Read more
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Case Study: Informatics Merseyside

As part of the government’s drive to share services to make efficiencies through improved economies of scale, Informatics Merseyside, previously North... Read more
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Case Study: Borough of Poole

Borough of Poole invests in its future with Sunrise IT Service Management Borough of Poole is the local government authority serving the... Read more
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Video: An Introduction to Sunrise Service Management

This video provides an overview of Sunrise Service Management solutions.   https://youtu.be/0hbCKCd_Rjk... Read more
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Video: An Introduction to Sunrise ITSM

This short video provides a snapshot tour of the key features of Sunrise ITSM.   https://vimeo.com/234859684... Read more
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Video: An Introduction to Self-Service

Web Self-Service is a vital tool that service desks can introduce to improve the customer experience. But with 42% of... Read more
Video Resource Planner

Video: An Introduction to Resource Planner

See how the service desk Resource Planner can help your service team scheduling: For more information on how Sunrise can help you, please... Read more
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Video: SDI Service Desk Standard Compliant Reporting

Sunrise produces reports that are compliant with the SDI Service Desk Standard, passing an annual service desk reporting compliance audit that... Read more
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Case Study: Castleton

Castleton The day to day activity of the service desk can seem a long way from the commercial heart of the business,... Read more
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Case Study: Farrer & Co

Farrer & Co invests in its future with Sunrise IT Service Management Paul Lovegrove, IT service delivery manager at Law firm Farrer... Read more
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SDI Survey Unveils Reality of SaaS vs Premise Reasoning and Experiences

An ITSM tool is vital to the modern service desk. Choosing how the tool is provided can be equally imperative... Read more