Sunrise Software Blog

Exploring the Benefits of a SaaS Migration

Written by Emily Wright | Feb 20, 2024 9:28:30 AM

 In the ever-evolving landscape of IT, making the right choices for your IT Service Management (ITSM) is crucial. One of the key decisions IT professionals face is whether to stick with traditional on-premise solutions or embrace the flexibility of Software as a Service (SaaS).  

In today's fast-paced digital world, staying competitive means staying agile. A SaaS migration brings real-time updates and accessibility, ensuring your ITSM systems are always up-to-date without the hassle of manual updates associated with on-premise solutions. 

Let's explore why a SaaS migration could be a game-changer. 

 

  • 24/7 Global Access  

When migrating to SaaS, your ITSM tool evolves into a globe-trotter, offering 24/7 global access. Whether your workforce is working remotely or embracing a hybrid model, they have the liberty to tackle tasks at their convenience, breaking free from the confines of a fixed location.  24/7 global access catalyses continuous productivity. Teams, dispersed across the globe, can engage in dynamic collaboration, contributing and accessing information at their convenience. Real-time collaboration streamlines workflows, hastens decision-making processes, and facilitates seamless teamwork, regardless of physical boundaries. 

  

  • Managed Upgrades and Patches 

 In the ever-evolving digital era, maintaining a competitive edge hinges on the ability to remain adaptive. Herein lies one of the compelling advantages of a SaaS migration– the realm of managed upgrades and patches. Unlike traditional on-premise solutions that necessitate laborious manual updates, SaaS injects a dose of real-time dynamism into your ITSM systems. This ensures that your organisation stays abreast of the latest features, security protocols, and enhancements without the laborious task of wrestling with installations. This doesnt just include the SaaS software but all the peripheral software needed to make your data safe, all patched and updated for you. 

 

  • Quick Deployment 

 No more tedious setups or waiting for hardware installations - SaaS swoops in for the quick deployment win. Embrace the efficiency of getting your ITSM solution up and running without the hassle, reducing downtime, and accelerating productivity. With SaaS, it's all about hitting the ground running and getting your team to rock those tasks without getting stuck in setup troubles. 

 

  • Seamless Scalability 

As the wings of your organisation spread and it takes flight, the demand for a service management tool that can keep pace with this growth becomes increasingly vital. Enter SaaS. A SaaS migration will enable seamless scalability without the headache of procuring additional hardware or undergoing disruptive migrations. 

 

  • Comprehensive Protection 

 CrowdStrike antivirus, Rapid 7 vulnerability solutions, and Cisco Umbrella DNS - it's like having a bouncer at the IT club entrance. CrowdStrike antivirus stands guard employing innovative threat detection and response mechanisms to thwart any malicious entities attempting to breach the cyber perimeters. Rapid 7 vulnerability solutions act as the security detail, scanning and fortifying vulnerabilities within your system to ensure that there are no weak links for cyber threats to exploit. Meanwhile, Cisco Umbrella DNS serves as the cybersecurity bouncer, filtering out malicious domain requests and preventing unauthorized access before it even gets close to the club entrance.  

 

  • Hosted on IBM Cloud 

 Embracing Sunrise not only brings your ITSM solution to life but also elevates the security game by choosing IBM Cloud as the hosting platform. IBM Cloud isn't just any cloud – it's widely recognised as the most secure public cloud for businesses. And all secured in a Type 3 data centre, the most secure in the business and beyond the scope of what most companies can provide internally 

 

  • Free up a Day, save £8,000 

 Implementing SaaS in your business not only enhances efficiency but also translates into substantial cost savings We did the math - one extra day a week for your employees equals £8,000 in savings or 20% of their salary. That's like a bonus vacation day, but for your budget. 

 

  • Goodbye SQL Server and OS Costs 

 No more breaking the bank for SQL Server and OS operating costs. SaaS surpasses any added expenses, leaving your wallet a little heavier. The traditional model of purchasing and maintaining these components often results in a substantial dent in your budget, not to mention the ongoing expenses related to upgrades and maintenance. SaaS not only eliminates the need for hefty upfront investments but also shifts the responsibility of managing server infrastructure and software updates to the service provider. 

 

  • Upgrades Savings 

 Say goodbye to the annual financial burden of spending approximately £7,000 on upgrade services, as SaaS emerges as a cost-effective alternative that envelops all-inclusive upgrades within its comprehensive framework. Traditional software upgrade services may be pricey, demanding a significant allocation of resources for each iteration. However, by embracing SaaS, your organisation can seamlessly transition away from this costly cycle. 

 

In conclusion, the decision to migrate your IT Service Management (ITSM) solution from on-premise to Software as a Service (SaaS) is undeniably a game-changer. Embracing a SaaS migration is more than a technological shift; it's a strategic move that not only optimises efficiency but also contributes to the overall success of your organisation in today's dynamic digital landscape. 

 Ready to make the leap to SaaS? Explore the possibilities with Sunrise’s ITSM solution here.