Integrated Platform - HR Service Desk - Sunrise Software
ITSM integrated platform

An Integrated Platform

Integrate your HR Service Desk with other essential HR applications and services to improve information sharing and collaboration.

1. What Does It Do?

  • Speed integration between applications and ensure fast time-to-value
  • Remove manual double-entry of information across systems, and reduce the likelihood of error
  • Improve interoperability across multiple software applications ensuring efficient reuse of information
  • Ensure data integration is conducted in real-time, accelerating visibility across the business
  • Benefit from faster and more accurate decision making based on real-time information

2. Key User Benefits

  • Reduction of errors
  • Improved interoperability
  • Greater visibility of business critical information
  • Improved customer satisfaction

3. More Info

Sunrise HRCM includes both SOAP and REST Application Programming Interfaces (APIs) which means you can easily integrate your HR Service Desk with other business critical software platforms, such as employee contacts.

The ability to easily integrate with external applications ensures greater collaboration between your HR Service Desk and other programmes, leveraging data that exists in both applications. Integrated applications can then automatically transmit information, provide updates to existing information, or make a request for information to be shared between them as part of a wider business process, orchestrating information across multiple systems.

Ease of integration ensures a greater visibility of critical information across your HR department or organisation, creating a faster time-to-value, and a more effective business process across multiple technology silos. The Sunrise integration capabilities allows your HR Service Desk to be linked to any external application that has its own API, from common Social Media sites to other HR systems.

Sunrise has experience of providing integrations with many complementary business applications and can easily extend this to other software vendors or applications developed in-house. For more information on our API technologies, please get in touch with our team.

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