Reporting & Analytics for HRCM

The data you need, when you need it

From Freedom of Information (FOI) requests to the number of open queries or cases your HR team are working on at any given moment, there is constant pressure and demand to provide essential statistics, data or information to both the business, and external organisations, but what happens if you don’t have good reporting tools in place to supply this information? Without the right tools, often FOI requests are missed and essential reports to management will not contain the right information or will take considerable time to complete.

And it isn’t just about providing reports to others.

For any department it is important to look at what you are trying to achieve and the measures that are in place to track the performance of your team – and this is no different for HR. A good reporting tool ensures that you can easily identify and locate the data you need when you need it, regardless if this is to provide information to someone else or if you want to track how well your team is doing against your goals.

At Sunrise we don’t believe in reporting for reporting sake, but we do believe in having options. Sunrise Service Management includes a range of different reporting options which enable users to report on the statistics that really matter. Create reports on historical data, real-time statistics and tailor these so that only those who need to see it, do.

There is so much power to be had from good reporting, and with Sunrise Service Management the power is yours.

What’s Included?

Within Sunrise HRCM, the following reporting capabilities are available:

Dashboards

Securely display the important information you need to see and in the way you wish to see it with a series of configurable dashboards and gadgets, with quick access with a single click.

Wallboards

Gain real-time visibility of your HR team’s Key Performance Indicators (KPIs) with this range of comparative visualisations that can be displayed on your PC, your tablet or on a monitor for the whole team to see

SDI Performance Reports

Demonstrate the true IT support capabilities of your Service Desk, and spot predicted future trends, with these Service Desk Institute accredited performance reports for Sunrise IT Service Management.

Management Reporting

Gain valuable insight with immediate access to operational information, and key performance metrics or build your own and share commonly useful reports with others.

An Integrated Platform

Integrate your HR Service Desk with other essential HR applications and services to improve information sharing and collaboration.

What Our Customers Say

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