Reporting and Analytics
Knowledge is power – have the data you need, when you need it
The data you need, when you need it
From Freedom of Information (FOI) requests to the number of open queries or cases your HR team are working on at any given moment, there is constant pressure and demand to provide essential statistics, data or information to both the business, and external organisations, but what happens if you don’t have good reporting tools in place to supply this information? Without the right tools, often FOI requests are missed and essential reports to management will not contain the right information or will take considerable time to complete.
And it isn’t just about providing reports to others.
For any department it is important to look at what you are trying to achieve and the measures that are in place to track the performance of your team – and this is no different for HR. A good reporting tool ensures that you can easily identify and locate the data you need when you need it, regardless if this is to provide information to someone else or if you want to track how well your team is doing against your goals.
At Sunrise we don’t believe in reporting for reporting sake, but we do believe in having options. Sunrise Service Management includes a range of different reporting options which enable users to report on the statistics that really matter. Create reports on historical data, real-time statistics and tailor these so that only those who need to see it, do.
There is so much power to be had from good reporting, and with Sunrise Service Management the power is yours.