Digital transformation initiatives across the public sector are challenging organisations to offer world-class digital services to citizens and across the workplace. IT Service Management plays no small part in this, as it evolves from the historically reactive IT helpdesk, to the support infrastructure of technology and services for digital consumers and a new generation of technology-led internal customers.
Sunrise ITSM service desk software enables public departments to move with the times into a proactive, innovative and digitally-aware environment that is led by efficient practices and delivers outstanding business value. Budget constraints are not new, but shared services and multiple-department, non-IT helpdesks as well as automation by astute use of workflow are proven means to deliver more for less.
A wide range of public and not-for-profit sector customers in Local and Central Government, NHS, Education and Housing use Sunrise ITSM for their in-house and Shared Service Desks: here are just a few of them.
We are proud to work with so many organisations in the public sector; read what some of these customers say about Sunrise.