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Videos
ITSM Demo: Automate, Integrate, Collaborate
Pay-off or Rip-off?
ESM in the New Normal
Customer Support & Contract Management: ITSM for Service Providers
Integration & Automation: ITSM for Service Providers
Customer Analysis: ITSM for Service Providers
CX Wins from Service Desk Actions
ITSM: strength in the sum of its parts
ITSM Demo: Sunrise ITSM In Depth
Video: HR Case Management demo
Video: Integration with Power BI
Video: ITSM Integration with Jira
Video: Integration with Teams
Video: Service Desk Software Features Tour
Video: Service Management for Managed Service Providers
Video: An Introduction to Crisis Management
Video: An Introduction to Graphical Process Builder
Video: Use Case – New Phone Request
Video: Use Case – Lost Phone
Video: Use Case – Leaver incl. Right to be Forgotten
Video: Use Case – Onboarding
Video: An Introduction to Intelligent Searching
Video: An Introduction to Resource Planning
Webinar: Self-Service Delivering your own ‘Amazon’ experience
Video: An Introduction to Sunrise Service Management
Video: An Introduction to Sunrise ITSM
Video: An Introduction to Self-Service
Video: SDI Service Desk Standard Compliant Reporting
Video: An Introduction to Service Catalogue
Video: An Introduction to Incident Management
Video: An Introduction to Complex Contract Management
Video: In The Cloud with IBM
Video: An Introduction to Sunrise Reporting
ITIL Webinar: Is the Service Desk Really a Service?
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