An Integrated Platform
Integrate your HR Service Desk with other essential HR applications and services to improve information sharing and collaboration.
1. What Does It Do?
- Speed integration between applications and ensure fast time-to-value
- Remove manual double-entry of information across systems, and reduce the likelihood of error
- Improve interoperability across multiple software applications ensuring efficient reuse of information
- Ensure data integration is conducted in real-time, accelerating visibility across the business
- Benefit from faster and more accurate decision making based on real-time information
2. Key User Benefits
- Reduction of errors
- Improved interoperability
- Greater visibility of business critical information
- Improved customer satisfaction
3. More Info
Sunrise HRCM includes both SOAP and REST Application Programming Interfaces (APIs) which means you can easily integrate your HR Service Desk with other business critical software platforms, such as employee contacts.
The ability to easily integrate with external applications ensures greater collaboration between your HR Service Desk and other programmes, leveraging data that exists in both applications. Integrated applications can then automatically transmit information, provide updates to existing information, or make a request for information to be shared between them as part of a wider business process, orchestrating information across multiple systems.
Ease of integration ensures a greater visibility of critical information across your HR department or organisation, creating a faster time-to-value, and a more effective business process across multiple technology silos. The Sunrise integration capabilities allows your HR Service Desk to be linked to any external application that has its own API, from common Social Media sites to other HR systems.
Sunrise has experience of providing integrations with many complementary business applications and can easily extend this to other software vendors or applications developed in-house. For more information on our API technologies, please get in touch with our team.
What Our Customers Say
"We saw that Sunrise’s employees are really enthusiastic about the company and hugely experienced. That made our decision very straightforward - Sunrise is just the right partner for us. Adopting the SaaS model means we don’t have to worry about release cycles or server management either, as it’s all managed by Sunrise."
"Thanks to Sunrise ITSM SaaS we are now aligned to ITIL and can push this approach through the entire business. Not only have we improved how we handle our workload, but we can demonstrate our success through more detailed, business-focused reporting."
"Sunrise really is configurable, flexible and cost-effective, giving us the ability to make continuous improvements so support is as seamless for users as possible."
"As with the entire NHS, we have a focus on efficiency, and Sunrise enables us to automate many of our processes, giving staff time to handle more complex, more challenging jobs where they can really add value."
"We have the ability to customise the platform for different areas of the university and have removed the need for a multitude of platforms from multiple providers."
"It’s all there at your fingertips with Sunrise. When we showed Sunrise ITSM to the rest of the team, it was a case of ‘when can we have it?'"
"Sunrise works perfectly for us, it’s a fantastic piece of software – a value-add for our business."
"Flexibility, scalability, customisation and speed of implementation were paramount to us. Sunrise ITSM enabled us to improve and alter the way in which we logged and managed queries through to resolution, with a clean and simple user interface that staff could quickly and easily get to grips with."
"Sunrise has the right combination of cost, a user-friendly interface and functionality, alongside the web-based, cross platform accessibility, which enables the teams to login to the platform via mobile devices such as tablets and smartphones. This combination sets Sunrise ITSM apart from the competitive offerings that we reviewed."