Complete control of your IT organisation
Sunrise IT Service Management is a comprehensive platform for managing today’s process centric IT organisation. Today’s IT department works as a business or organisational ‘enabler’ and as well as providing support and service, a broad range of operations and processes can be managed via help desk software to ensure that technology investments deliver successful outcomes.
From ITSM Service Desk to IT Operations aligned with ITIL best practices, IT Business Management to full Reporting and Analytics, compliant with SDI Certification Standards, Sunrise IT Service Management software delivers an end-to-end capability to truly support the goals of your organisation – not just your IT department.
Watch this snapshot video of Sunrise ITSM:
What is included?
Sunrise ITSM contains over 30 different services designed to manage today’s IT department. Sunrise’s highly configurable software engine means that these services can be readily changed and personalised to meet the requirements of individual organisations.
Customers who use it
Many of our customers start their journey with Sunrise IT Service Management within the IT department and then go on to introduce a Service Management approach to other areas of the business – maximizing their return on investment – below are examples customers who did exactly that.