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ITSM

SDI Survey Report: COVID Reshaping IT Support

SDI Survey Report: COVID Reshaping IT Support

This research raises points including:

  • Was COVID the tipping point towards digital transformation?
  • Do end users now have an improved perception of IT support?
  • Is COVID-driven change here to stay?
  • How well did ITSM tools support rapid change?

Submit the form to download the PDF:

 

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