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Picture this: your business is like a bustling train station. Trains (projects) are arriving and departing, passengers (employees and custom...
Read MoreReading Time:
4min
9/12/2024
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As an IT service desk pro, you know that keeping systems running smoothly is a top priority. Whether...
Reading Time:
3min
23/10/2024
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Service Desk teams at councils manage a wide range of tasks, from handling Freedom of Information (F...
Reading Time:
3min
16/10/2024
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Choosing new software for your council’s service desk can feel a bit like skipping stones on a pond....
Reading Time:
4min
16/10/2024
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Remote and shift workers are like the Formula 1 drivers of council operations — they’re out there on...
Reading Time:
4min
16/10/2024
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Imagine a busy kitchen during a dinner rush. The chefs are skilled, the ingredients are fresh, but i...
Reading Time:
3min
16/10/2024
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Managing budgets, optimising funds, and meeting the growing demand for public services can often fee...
Reading Time:
4min
16/10/2024
