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The Sunrise Blog

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The Ripple Effect: How IT Service Delivery Improves Public Services in Councils

Imagine a busy kitchen during a dinner rush. The chefs are skilled, the ingredients are fresh, but if the kitchen tools aren’t working prope...

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How Service Desk Teams at Councils Can Achieve More with Limited Budgets

Managing budgets, optimising funds, and meeting the growing demand for public services can often fee...


What is Service Management Software?

If you’ve ever run an IT service desk, you know how much of a juggling act it can be: prioritising t...


How Service Level Agreements Drive IT Service Excellence

Picture this - You’re the captain of a football team. Your players are running all over the place, s...


How Self-Service Portals Revolutionise IT Support

IT support can sometimes feel like a constant game of Whac-A-Mole - just when you think you’ve resol...


How the NHS Can Overcome Challenges in Managing Workstation on Wheels

In the hustle and bustle of healthcare, where every second counts, the NHS is constantly striving to...


Why Data Integration is Vital for Boosting Collaboration in the NHS

In the bustling corridors of the NHS, every moment matters, so teamwork makes the difference and col...

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