Integrated Platform For IT Service Management - Sunrise Software

An Integrated Platform

Integration of Sunrise with external applications including Jira and Teams can be easily configured in the integrations app using the REST API feature. Improve information sharing and never operate in a silo again.

1. What Does It Do?

  • Integration of Sunrise with external applications can be easily configured in the integrations app using the REST API feature.
  • Some existing uses of this technology include –
    • Using the Microsoft graph to allow interaction with 
    • Using Text gateways to send text messages
    • Interacting with collaboration tools such as Slack
    • 2 way interaction with JIRA 
    • The Rest API is used within the Sunrise product set with 
      • Mail Processor
      • Wallboard
    • 2 way interaction with CRM tools such as Pipedrive
  • Because of the way in which the REST API has been developed, Sunrise is able to communicate with a large range of different applications.

2. Key User Benefits

  • Reduction of errors
  • Improved interoperability
  • Greater visibility of business critical information
  • Improved customer satisfaction

3. More Info

  • Speed integration between applications and ensure fast time-to-value
  • Remove manual double-entry of information across systems, and reduce the likelihood of error
  • Improve interoperability across multiple software applications ensuring efficient reuse of information
  • Ensure data integration is conducted in real-time, accelerating visibility across the business
  • Benefit from faster and more accurate decision making based on real time information

What Our Customers Say

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