Service Management in the Cloud

Hosted Service Management Solution

Sunrise Software’s Cloud offering is a mature, scalable, highly available and reliable enterprise-class SaaS solution. With no costly hardware and upfront licence fees, SaaS delivery leads to a more predictable overall cost model, as well as an assured level of security, critical within the context of GDPR and other Compliance requirements.

Sunrise Software is proud to be an IBM Business Partner, hosting its SaaS services on IBM Cloud, a world class cloud platform as a service (PaaS) developed by IBM. Information security standards and management practices for cloud services are aligned to ISO/IEC 27001 standard for information security management and comply with the ISO/IEC 27002 Code of Practice for Information Security Controls. Assessments and audits are conducted regularly by IBM to track compliance with its information security standards. Additionally, independent third party industry standard audits are performed annually in all IBM production data centres.

World class data centres

Building and operating a data centre involves more than filling a room with servers. Every aspect of an IBM Cloud data centre—from location and accessibility to power density and redundancy—is designed to guarantee its security, resiliency, and efficiency. Each centre is built to the same spec and equipped to provide the full catalog of services. And each is staffed 24×7 with experts to troubleshoot and address the rare issues that can’t be directly resolved through our automated management system.

More on IBM Cloud.

Security and Compliance

Sunrise considers security and compliance of the utmost importance and our alliance with IBM Cloud ensures you can have confidence that world class standards are maintained. The Data Security and Privacy Principles of IBM Cloud Services can be read here.

IBM Datacentre Certifications Include:


iso 27001

iso 27017

iso 27018


euro flag



Privacy Shield

Next Steps…

Read more on the datasheet (pdf)

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