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Service Management in the Cloud


A Scalable SaaS Solution


Sunrise Software’s Cloud offering is a mature, scalable, highly available and reliable enterprise-class SaaS solution, deployed in UK data centres. With no costly hardware and upfront licence fees, SaaS delivery leads to a more predictable overall cost model, as well as an assured level of security, critical within the context of GDPR and other Compliance requirements.

Sunrise Software is proud to be an IBM Business Partner, hosting its SaaS services on IBM Cloud, a world class cloud platform as a service (PaaS) developed by IBM. Information security standards and management practices for cloud services are aligned to ISO/IEC 27001 standard for information security management and comply with the ISO/IEC 27002 Code of Practice for Information Security Controls.

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World Class Data Centres


Building and operating a data centre involves more than filling a room with servers. Every aspect of an IBM Cloud data centre—from location (Sunrise uses IBM’s UK based data centres) and accessibility to power density and redundancy—is designed to guarantee its security, resiliency, and efficiency.

Each centre is built to the same spec and equipped to provide the full catalogue of services. And each is staffed 24×7 with experts to troubleshoot and address the rare issues that can’t be directly resolved through the automated management system.

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Security & Compliance


Sunrise considers security and compliance of the utmost importance and our alliance with IBM Cloud ensures you can have confidence that world class standards are maintained. The Data Security and Privacy Principles of IBM Cloud Services can be read here.

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