|
This practical guide looks at 5 service desk-driven operations which help improve customer experience inside and beyond the IT organisation....
Read MoreReading Time:
7min
15/06/2021
.png "Rectangle 1 (14)")
|
A classic dilemma for an IT professional tasked with sourcing and procuring products and services fo...
Reading Time:
2min
16/03/2021
|
It’s the age-old argument within the world of IT – create and integrate a solution using a combinati...
Reading Time:
3min
4/03/2021
|
In 2020, life merged with the workplace, technology no longer respected boundaries and new requireme...
Reading Time:
2min
20/01/2021
|
High on any IT service manager’s to-do list, ITSM reporting just has to be done, and frequently. SLA...
Reading Time:
2min
14/01/2021
|
I think we’ll all be glad to see the back of 2020. The COVID-19 pandemic and all it entails has crea...
Reading Time:
2min
15/12/2020
|
Within Sunrise itself, it is fair to say that, while the fundamental concept of its ITSM software – ...
Reading Time:
2min
10/12/2020
