It’s fair to say that this year there has been a lot of debate about the use of mass communication mediums and devices within the working environment. From the meteoric rise of social media use in IT and Customer Service environments, to the challenging BYOD debate...
It’s that time of year and we’d like to take this opportunity to say merry Christmas and a prosperous New Year from all at Sunrise Software. We enjoyed a lovely evening at our Christmas party on Saturday evening. Here are a few pictures. Enjoy! These three dapper...
Recently we’ve increased three teams at Sunrise by adding three new starters and thought we’d get to know them a little better. Here they are… Nick Carter, Technical Consultant, Professional Services What is your career highlight to date? In my first consultancy role,...
How do we stop the service desk coming last in the race to adopt BYOD? A ServiceDesk360.com guide produced in partnership with: Cherwell Hornbill Sunrise Bring Your Own Device threatens and undermines the very existence of IT support, yet those willing to adapt have...
In any given day we are exposed to thousands of different messages, via advertising, social media, text, print and we’d like to understand the impact this has. With so many different ways to communicate with you we have created a short survey to find out how you...
Describe your job at Sunrise in 50 words “I’m lucky enough to travel around the country visiting our valued customers, getting feedback, building relationships & assisting in solving their business issues. Sometimes I face challenges along the way but my core...
According to the IMF this week, the UK economy is set to shrink over the coming year; shrewd businesses will be looking at how they can cut costs without affecting their performance. With energy bills rising, but currently amounting to 20% of a company’s expenditure...
At the end of the summer, we closed our 2012 Technology Survey. It was sent out to all our customers and it has given us a great insight into the software, hardware, tools and devices that are currently being used in a modern office. Thanks to everyone that took part....
Meet Charlie Pusey, Manager of our Customer Service Desk Describe your job at Sunrise in 50 words “I run the Sunrise Service Desk, managing performance to provide a consistent, friendly service to our customers. No two days are the same, and every day brings with it...
