Sunrise Software User Group: 25th September 2012
Yesterday, at Sheffield International Venues’ (SIV) Ponds Forge International Sports Centre, some of our customers joined us for the second User Group of the year. An ideal opportunity for users to network, ask burning questions about Sostenuto and learn more about... Read More
White Paper: ‘The Evolution of the Service Desk’
Entitled ‘The Evolution of the Service Desk’ this white paper details how ‘the Service Desk of the future’ must adapt in order to support its role as an integral part of any business. Gartner analysts are predicting that by the year 2015, due to the wave of new... Read MoreTeam Q&A: Heather Parsons – Facilities Manager
Meet Heather Parsons, Facilities Manager at Sunrise Software Describe your job at Sunrise in 50 words “I am the first point of contact at Sunrise, making sure that all visitors are greeted in a warm and friendly way. Be it a client, delivery driver, or telemarketing... Read More
Webinar Notes: Wallboard for Internal & External Support
Sunrise Wallboard is a fully-configurable data display tool, which allows you to visually benchmark all of your critical Service Desk and business data in one place. See a real-time snapshot of your KPIs 40 different visualisations Browser-based, compatible with... Read More
Webinar Notes: Social Media & the IT Department
Following the launch of our new social media service for Sostenuto 4.0, many customers were interested in an active demonstration of exactly how it could benefit your Service Desk. Although social media is traditionally seen as a personal networking tool, it is... Read MoreTeam Q&A: Geoff Rees – Sales and Marketing Director
Meet Geoff Rees, Sales and Marketing Director for Sunrise Software Describe your job at Sunrise in 50 words “I am responsible for all operations that are ‘customer facing’ – Sales, Marketing, Service Delivery and Support teams. We all work together with a common... Read More
Welcome to the World of Sunrise!
My name is Simon SOS and this is my friend, Socorro. Together we are here to help. We live in the World of Sunrise and we know all there is to know about Service Desk software, so we’ll be here to share that knowledge with you, plus you can discover a lot more about... Read More