An energy and money saving Service Desk
According to the IMF this week, the UK economy is set to shrink over the coming year; shrewd businesses will be looking at how they can cut costs without affecting their performance. With energy bills rising, but currently amounting to 20% of a company’s expenditure... Read More
Customer Tech Survey 2012
At the end of the summer, we closed our 2012 Technology Survey. It was sent out to all our customers and it has given us a great insight into the software, hardware, tools and devices that are currently being used in a modern office. Thanks to everyone that took part.... Read MoreTeam Q&A: Charlie Pusey – Service Desk Manager
Meet Charlie Pusey, Manager of our Customer Service Desk Describe your job at Sunrise in 50 words “I run the Sunrise Service Desk, managing performance to provide a consistent, friendly service to our customers. No two days are the same, and every day brings with it... Read More
Sunrise Software User Group: 25th September 2012
Yesterday, at Sheffield International Venues’ (SIV) Ponds Forge International Sports Centre, some of our customers joined us for the second User Group of the year. An ideal opportunity for users to network, ask burning questions about Sostenuto and learn more about... Read More
White Paper: ‘The Evolution of the Service Desk’
Entitled ‘The Evolution of the Service Desk’ this white paper details how ‘the Service Desk of the future’ must adapt in order to support its role as an integral part of any business. Gartner analysts are predicting that by the year 2015, due to the wave of new... Read MoreTeam Q&A: Heather Parsons – Facilities Manager
Meet Heather Parsons, Facilities Manager at Sunrise Software Describe your job at Sunrise in 50 words “I am the first point of contact at Sunrise, making sure that all visitors are greeted in a warm and friendly way. Be it a client, delivery driver, or telemarketing... Read More
Webinar Notes: Wallboard for Internal & External Support
Sunrise Wallboard is a fully-configurable data display tool, which allows you to visually benchmark all of your critical Service Desk and business data in one place. See a real-time snapshot of your KPIs 40 different visualisations Browser-based, compatible with... Read More
