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Practising what we preach – Gamification six months in

Here at Sunrise we like to practice what we preach! We’ve been using gamification on our Service Desk for six months now and can report that...

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The benefits of self-configuration

When looking at options for your new Service Desk solution there are a number of elements which you ...

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The University of Greenwich graduates to ITIL

The University of Greenwich has announced that it has adopted IT service management software Sostenu...

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Business value Vs compliance

IT professionals at Sunrise software’s Customer Conference say that compliance is unimportant compar...

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Sostenuto Stretches ITSM Strengths

Sunrise engaged journalist John Sanders, to examine the technical and business implications of Soste...

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Sunrise ITSM performance within an ITIL framework

A brand new test report by Broadband Testing has given a definite thumbs up to Sunrise’s performance...

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