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Traditionally the phone or email were the main ways that users contacted the IT service desk. Administration time was high, capturing the in...
Read MoreReading Time:
3min
26/07/2018
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Traditionally the phone or email were the main ways that users contacted the IT service desk. Administration time was high, capturing the in...
Read MoreReading Time:
3min
26/07/2018
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Sunrise’s Privacy Policy has been updated, including changes to address the new standards introduced...
Reading Time:
A super quick read.
1/05/2018
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…The 12 year old ‘ticketing system’ serves the purpose, just fine? Think again, your business will t...
Reading Time:
1min
9/01/2018
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Sunrise has always fully committed to our customers’ rights to data protection and privacy, complyin...
Reading Time:
2min
12/12/2017
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Be honest, IT Service Management has caused you more than a few ITSM Security related headaches over...
Reading Time:
4min
15/09/2017
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by Graham Rogers, MSP Account Manager. Working in an essential but by definition invisible sector – ...
Reading Time:
1min
6/09/2017
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Our recent Summer survey asked the Service Desk community to share their most memorable IT Support c...
Reading Time:
2min
5/09/2017