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The Sunrise Blog

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The Workforce as a Customer – What HR Can Learn from Customer Service Desks

Originally published on HR Review. As the workplace continues to grow in complexity, HR practitioners are increasingly under pressure to imp...

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Top Tips for selecting the right partner for your HR software project

There is a lot of information doing the rounds at the moment about how HR teams should be adopting a...

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Could gamification help your organisation level up?

“Gamification is key to an organisation’s ability to grow and prosper.” Neil Penny, Product Director...

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Enterprise Service Management – From Buzzword to Reality

Earlier this month, we attended the Service Desk Institute Conference 2016 (SDI16) held at the Hilto...

Self service onboard blog

Are Your Staff On Board With Self-Service?

Originally published on SITSCommunity360.com With more areas of the business relying on IT, it’s all...

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Risk Mitigation and Service Management: Putting in Place the Right Controls and Workflows

Originally published on Continuity Central.com Businesses often overlook the usefulness of service m...

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The dangers of managing your HR queries in spreadsheets…

One of the biggest surprises we at Sunrise have had this year, is the number of organisations that s...

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