In a January survey of Sunrise customers on the issue of illegal file sharing, three-quarters of respondents said that they consider the downloading of copyrighted works to be a crime. However, 70 per cent of the respondents acknowledged that they indulge in illegal...
Security and customer service are the focus for IT staff, while web services are universally predicted to gain even further importance in 2005. With the new year approaching, Sunrise Software conducted a survey on issues IT managers found important in 2004 and asked...
A brand new test report by Broadband Testing has given a definite thumbs up to Sunrise’s performance with regards to ITIL guidelines, and beyond. Sunrise ITSM performance The IT Infrastructure Library (ITIL) is now widely recognised as offering an effective best...
Your IT assets are critical for the success of your business, but how much control and knowledge of these assets do you actually have? According to a recent survey carried out amongst IT Service Desk Managers, our respondents rated their level of control over IT...
Computer Weekly, the magazine recognised by most as the reference publication in IT, with a circulation of 98,057 IT professional, has published an enthusiastic review of Sostenuto ITSM. “UK developer Sunrise has rewritten the rule book with its new product,...
