Sunrise Software Blog

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Another job, another restructure

I started a new role this week, and the first thing that I’ve been asked to do is implement a restructure and set up a shared service. This is my third consecutive role where I’ve been involved in restructuring, and all of these projects have one particular thing in... Read More
Culture as a person

Culture as a person

I’d like to start off this week’s blog with a question; how does organisational culture affect IT Teams? All organisations have their own specific culture, but it is something that can be difficult to define. The way that I sometimes think of it is that if the company... Read More
No Room for Passengers

No Room for Passengers

When I apply for a job, I always ask the same question; is there a good IT Team in place? The response I get is invariably the same. A few exchanged glances across the interview panel, a pause, and then a measured reply along the lines of; “On the whole, yes, but... Read More

Developing a Team Charter

We’re undergoing a lot of change at the moment, and one of the ways that we are addressing this is by holding sessions to develop what we call a “Team Charter”. Essentially, the charter is a description of; What is the purpose of the team How the team contributes to... Read More

Helping Out The Service Desk

It’s holiday season and we’re short staffed on the Service Desk at the moment. In our business, summer is the busiest season, so July and August tend to be our problem months. In order to cope, we’re trialling a system whereby everyone in the IT Department is by doing... Read More

Support from the Top

The best way to achieve efficiencies and save money is to get support from the top It’s important that IT departments have support from the Board for the projects that they undertake. I’ve written before about the governance responsibilities that IT teams have, and... Read More

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