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A Service Desk plays a crucial role in the success of an organisation, providing timely and effective IT support to your customers or employ...
Read MoreReading Time:
2min
13/02/2023
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Nine business value metrics Metrics that can help you on the journey to provide more meaningful and ...
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3min
13/02/2023
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You asked, we listened. Sunrise is launching our ‘Safe Hands’ service on 1st June 2022. Safe Hands d...
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1min
17/05/2022
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Discover the key reasons why ITSM setups often fail within certain businesses and how such issues ca...
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3min
5/04/2022
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Upskilling your service management team Service management has evolved to become a key career choice...
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4min
25/02/2022
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Modern organisations are utterly dependent on their IT infrastructure. If core IT services or system...
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9min
5/02/2022
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What better way is there to predict ITSM trends than to ask the audience? Clear trends in ITSM for 2...
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8min
10/01/2022
