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Project management for IT projects can sometimes feel like trying to herd cats; just when you think you have everything under control, somet...
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4min
7/05/2025
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On 27th February, we attended the ITSX Summit at Dynamic Earth in Edinburgh, where IT leaders and ex...
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4min
19/03/2025
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Chatbots have quickly become invaluable tools for managed service providers (MSPs) looking to improv...
Reading Time:
3min
11/03/2025
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MSP software is a suite of tools designed to help Managed Service Providers deliver top-notch IT ser...
Reading Time:
2min
11/03/2025
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In the dynamic world of IT Service Management (ITSM), service desks are like a busy airport terminal...
Reading Time:
3min
8/01/2025
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In IT, risks are like uninvited guests at a party, showing up unexpectedly and threatening to ruin t...
Reading Time:
3min
20/12/2024
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In the world of IT service management, the term “ITSM framework” is one you’ve probably heard more t...
Reading Time:
4min
10/12/2024
